Effective Date: April 24, 2026

Clear Choice Collections

Website: clearchoicecollection.com

1. Introduction

Clear Choice Collections (“we,” “our,” or “us”) is dedicated to protecting your privacy and safeguarding your personal and health information. This Privacy Policy outlines the types of information we collect from you, how we use and protect that information, and your rights concerning your data when you visit our website or utilize our mobile specimen collection services.

2. Information We Collect

We may collect the following types of information:

Personal Information:

• Full name
• Phone number
• Email address
• Mailing address
• Date of birth

Health Information:

• Lab test requests
• Necessary specimen collection information

Automatically Collected Information:

• IP address
• Browser type
• Device information
• Usage data

3. How We Use Your Information

We use your information for the following purposes:

• To provide and manage our services
• To communicate with you regarding your services
• To process payments securely
• To improve our services and enhance your experience
• To comply with applicable laws and regulations

4. HIPAA Compliance

We are committed to maintaining the confidentiality and security of your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

5. Sharing Information

Your information may be shared with the following parties as necessary:

• Laboratories performing tests
• Healthcare providers involved in your care
• Payment processors such as Stripe
• Marketing and customer relationship platforms such as Go High Level
• Legal authorities when required by law

We do not sell your personal information to any third parties.

6. Data Security

We employ a variety of security measures to safeguard your information, which include:

• Secure storage solutions
• Data encryption
• Limited access to authorized personnel only

7. Cookies

Our website utilizes cookies and similar technologies to enhance your browsing experience and analyze usage patterns. You can manage cookie preferences through your web browser settings.

8. Your Rights

You have the following rights regarding your information:

• Access your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data
• Opt-out of receiving promotional communications

To exercise any of these rights, please contact us using the information provided below.

9. SMS Policy

By providing your mobile number, you consent to receive communications via SMS. If you wish to opt-out, respond with “STOP” to any message you receive.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18 without the consent of a parent or guardian. If we become aware of any information collected from children without consent, we will take steps to delete that information.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes through our website or through direct communication. Please review this policy periodically to stay informed about how we are protecting your data.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Clear Choice Collections
47 Ashby State Rd. Suite 101L
Fitchburg, MA 01420
Phone: 774-364-0607
Email: ClearChoiceCollections1@gmail.com
Website: clearchoicecollection.com